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South Metro Animal Emergency Care

South Metro Animal Emergency Care

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Location
Hours
Blood Bank
Satellite Clinic
     
 
14690 Pennock Avenue, Apple Valley MN 55124, (952) 953-3737
 

 

Hospital

In 1988, 24 local veterinarians joined together to create South Metro Animal Emergency Care (SMAEC) for evening, weekend, and holiday coverage of their clients and patients' needs. Originally located in Burnsville, SMAEC relocated to Apple Valley in 1993.  With continued growth, the hospital built and moved into its current facility in 1998.

 

What to expect when you arrive at SMAEC

Lobby
 

The receptionist will greet you and your pet and assess the urgency of your pet's condition.

Although clients are generally admitted on a first-come, first-served basis, critically ill or injured patients will be seen immediately upon arrival.

 

The receptionist will gather basic information about you and your pet, ask you to sign a consent form agreeing to our general policies, and check you into one of South Metro Animal Emergency Care's four exam rooms.

Then a Veterinary Technician will check your pet's temperature, pulse, and respiration, and talk with you about their history and current condition.

 
Exam Room

 

Laboratory

 

Next, the SMAEC veterinarian will conduct a thorough examination.  The emergency exam fee is $102.00; this does not include diagnostic tests, treatments, or procedures. 

If the veterinarian determines that further diagnostics or treatment are indicated, you will receive an estimate of additional costs involved and we will not proceed without your approval.

 

If your pet needs to be admitted to the hospital, we'll ask you to leave a deposit with our receptionist.  We accept cash, checks processed through TeleCheck, Visa, MasterCard, Discover, and CareCredit.

You can call anytime, day or night, to check on your pet's status or to arrange a visit.  We will call you if your pet's condition changes, or when they are ready to be discharged.

 

Treatment Room

 

Lobby

 

When your pet is ready to be discharged, the receptionist will collect your final payment and a technician will give you prescribed medications, x-rays (to be delivered to your regular clinic), and discharge instructions. 

At the end of their shift, the SMAEC veterinarian will complete your pet's emergency record and fax it (and all laboratory results) to your regular veterinarian.

 

 
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