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Our Team – Client Services

Alyssa S.

Alyssa S.

Client Services

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Alyssa has been with SMAEC, on and off, for years, as life has taken her down many fortunate paths. She lives with her husband and their zoo.  Alyssa works as a full-time 911-dispatcher, though she cannot lead a fully amazing life without contributing to the veterinary world.

Amy Y.

Amy Y.

Client Services

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Amy has been with us since December 2018. She earned her Veterinary Technology degree from Argosy University in 2000. Her passions include emergency medicine, exotics, and wildlife. She enjoys hiking, photography, bird  watching, and spending time with family. She has a cat named Maxine and a bearded dragon named Maui.

Cate G.

Cate G.

Client Services

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Cate joined us as Client Services Representative in 2020.  She is a preschool teacher by day.  She and her two kids have two fish.  In 2021, Cate will begin a pursuit of formal education in adolescent psychology.

Dana D.

Dana D.

Client Services

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Dana graduated from the University of Minnesota College of Biological Sciences in the spring of 2020 with a Bachelor of Science degree in Ecology, Evolution and Behavior. She loves birds and enjoys attempting to identify all of the birds around her, no matter where she is. She has a dog named Roscoe, a lab/shepherd mix who loves to play, and two cats named Ernie and Boots. 

Eden N.

Eden N.

Client Services

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Eden has joined our team January of 2019. a Bachelor Degree in Psychology from the University of Minnesota. In her free time, she injoys donating to rescues and snuggling her dogs. She has two dogs name Sheba and Griffin. They live for walks, treats, and cuddling! In addition, she has two young daughters who keep her heart and time full when she’s not working.

Karen A.

Karen A.

Client Services

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Karen has been with SMAEC since 2016. She has been involved in animal care of one kind or another throughout the Twin Cities since 1985.  She loves spending time with her 10-year-old rescue ginger kitty, Miss Lucky. As a CSR, her goal is to always make sure that pet families know how much we care for them and will always do our best to help them through any emergency.

Nicole O.

Nicole O.

Client Services

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Nicole joined the SMAEC team in March 2020. She has a cat named Marley that was a rescue cat. In her free time she enjoys spending time with her 3 daughters.

Samara K.

Samara K.

Client Services

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True to Minnesota, Samara has two cats, Tiger and Bucky; both are strays that wandered up to her house in the country. She has rocked the customer-service field for years, recently joining SMAEC in Autumn 2020.  Samara has brought technological aptitude and a true kindness with her.

Sophia L.

Sophia L.

Client Services

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Sophia currently attends the University of Minnesota – Duluth, for French and Biology, and a fan of books and good music, all the while loving to spend time with an awesome dog and three spoiled cats!

Taylor H.

Taylor H.

Client Services

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Taylor has always had a soft spot for animals. Working at SMAEC gives her the opportunity to fulfill two passions: helping animals and helping people. Best wishes and wet kisses!