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Our Team – Client Services

Alyssa S.

Alyssa S.

Client Service Representative & Technician Assistant

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Alyssa has been with SMAEC, on and off, for years, as life has taken her down many fortunate paths. She lives with her husband and their zoo.  Alyssa works as a full-time 911-dispatcher, though she cannot lead a fully amazing life without contributing to the veterinary world.

Cate G.

Cate G.

Client Service Representative

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Cate joined us as Client Services Representative in 2020.  She is a preschool teacher by day.  She and her two kids have two fish.  In 2021, Cate will begin a pursuit of formal education in adolescent psychology.

Dana D.

Dana D.

Client Service Representative

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Dana graduated from the University of Minnesota College of Biological Sciences in the spring of 2020 with a Bachelor of Science degree in Ecology, Evolution and Behavior. She loves birds and enjoys attempting to identify all of the birds around her, no matter where she is. She has a dog named Roscoe, a lab/shepherd mix who loves to play, and two cats named Ernie and Boots. 

Dmitri L.

Dmitri L.

Client Service Representative

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Dmitri currently attends the University of Minnesota – Duluth, for French and Biology, and a fan of books and good music, all the while loving to spend time with his awesome dog and three spoiled cats!

Eden N.

Eden N.

Client Service Representative

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Eden has joined our team January of 2019. a Bachelor Degree in Psychology from the University of Minnesota. In her free time, she injoys donating to rescues and snuggling her dogs. She has two dogs name Sheba and Griffin. They live for walks, treats, and cuddling! In addition, she has two young daughters who keep her heart and time full when she’s not working.

Nicole O.

Nicole O.

Client Service Representative & Technician Assistant

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Nicole joined the SMAEC team in March 2020. She has a cat named Marley that was a rescue cat. In her free time she enjoys spending time with her 3 daughters.

Samara K.

Samara K.

Client Service Representative

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True to Minnesota, Samara has two cats, Tiger and Bucky; both are strays that wandered up to her house in the country. She has rocked the customer-service field for years, recently joining SMAEC in Autumn 2020.  Samara has brought technological aptitude and a true kindness with her.

Taylor H.

Taylor H.

Client Service Representative

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Taylor has always had a soft spot for animals. Working at SMAEC gives her the opportunity to fulfill two passions: helping animals and helping people. Best wishes and wet kisses!